Or not. I couldn’t even get an email deal with to send this to after all this. And so it goes … on and on and on. What a sad joke!
My recommendation to all is to not squander your time contacting constitution, creating a lot of these remarks, Get hold of your local information media, print, Tv set, and digital, national bad press for constitution would be the your only Remedy, I do know, I used to be a senior executive of a multinational Company, undesirable push and resultant loss of industry share will at some point power positive motion at the corporate degree.
The trouble: after exactly 4 hours 2 channels which i enjoy lots deliver a information that the channel is unavailable and to check out yet again later on. This really is accompanied by the screen saver.
We now have had more than 15 techs within our houses and they are absolutely nothing but lots of liars desirous to blame another person for The problem and don’t even get me begun on their subcontractors, nothing at all but a bunch of egotistical jerks.
Charter need to actually perform some investigate on their own enterprise. Have a look at social media marketing. You fellas are leaving a nasty taste. Not simply with large charges though the choppy cable is obtaining even worse.
Its a shame examining every one of these problems and now I’m repairing so as to add mine probably recognizing that you're executing nothing about it. I’m getting the identical difficulties as these other people which include tiling, freezing about the Television set, negative mobile phone service, slow Online and so on… Obtaining constitution supervisors lieing to me to the phone. This can be my 6th time having a tech arrive out in one month. Looks like the techs wanna do absolutely the least ammont of labor they could but choose up loads of my time undertaking very little.
Our doorway installer had to inform the cell phone tech support how to setup a router desk and port forward THE Constitution ROUTER so our cameras might be viewed from offsite.
Then they assigned a whole new account # and PIN # (I in no way experienced a PIN # in advance of) which they all of a sudden essential, Nevertheless they didn’t have the new quantities obtainable for per week.
June two, 2017 at ten:27 am I am outraged!!! Numerous months ago I had a concern and my service was Lower off. Soon after I compensated and was explained to service was restored it wasn't. So I'd a technician appear out to the home on May possibly twenty seventh to install the new modem. Not surprisingly I am charged the service fee due to screw up by this Terrible firm. So a few days afterwards the technician comes banging on my doorway and he was there looking from the window and was in my driveway for more than 30 minutes.
You recognize, I ponder if anybody from the corporate reads these??? If that is so please Be happy to Call me…
February 27, 2015 at twelve:forty nine am Constitution has never been fantastic in purchaser service. Nonetheless, because of their barrage of “triple Perform †commercials they seemingly imagine if they drown the public in, We're going to someway be brainwashed into only thinking about their business. They can be accurate. I have now discontinued all Charter services. I was a purchaser at home and my organization, Television set and World-wide-web. Humorous, I am not alone and also have bought quite a few buddies who truly feel exactly the same dropping Charter and switching to dish Tv set.
It helps to go to the Business office for different difficulties as around the phone no pleasure in any respect. Probably we should all check out Dish or Immediate TV If you're able to’t enable us.I arrived to cable due to the fact 1 bill but it really has gone up all the time and the issues have also gotten bigger and even more normally.
August twenty, 2013 at six:forty three am I are actually making an attempt for MONTHS to receive my cable fixed. Eric Grose, Terrence Mathis, Henry Thomas–all corporate titles, but no professionalism whatsoever. Eric and Terrence are regional; Henry is in Stanford company. All do no return phone calls with any consistency–Henry hardly ever has. I’ve remaining messages; the phone operator- “Lady†is her first identify has emailed him urgent without having Expert reaction. Tomorrow I'll print all individual Place of work and cell numbers that I've for anybody to utilize. Just know this can be a slack business. Anybody considering pursuing a class motion match? I had sixty three cable interruptions in 26 days and it remains not Operating constantly. It is healthier due to the fact Paul arrived and worked with it, but not a hundred%. I am billed a 100% price. The professional claims gratification confirmed. I'm not happy with fifteen or sixteen repair calls in eight months. I will not perform for Charter! I stopped shelling out and had to pay for once again Once i needed to be from city on account of a household emergency and did not want to depart household sitter with no cable as I had not had time to acquire a dish service in this article.
February 23, 2014 at six:46 pm Ok, so my most recent connect with to charter was rather entertaining. I've experienced sufficient amounts of tech visits for probkems with both Net and telephone service. These clowns hold the audacity to reimburse me an entire whopping $8.88 for more than a month value of issues! Nicely, that was just January of this yr. Than, they have got the nerve to inform me that this continues to be my situation and that they need link to ship One more “Supervisor Line Tech†(which makes four in six months by the way) to address the issues. All problems had been identified for being line problems and none of which ended up on my close, nevertheless these morons nevertheless charge me the $forty five tech pay a visit to fee!! Are you presently kidding me?? I’ve termed and named and known as only to get ran close to and addressed like t complete horse s***. They have got the customer service techniques reminiscent of Forrest Gump, in addition they address you like they are much better than you!